automotive service general manager resume

Managed and established profit margins of products and labor times for services performed. 1634 Daffodil Lane. Apply to General Manager and more! Create My Resume Quickly reverse the downward spiral in revenue levels with innovative sales techniques. Top 8 automotive general manager resume samples 1. Our professional resume writers have helped 5,360 job seekers take the next step in their career. Industry-Leading Resume Writers. Continues customer service index (CSI) over 90%. Automotive Resumes that Open Doors. Automotive Technician/ Auto Mechanic. I am also a highly talented Automotive Technician with huge experience in performing skilled mechanical work in maintenance and repair in the automotive industry. Strong Customer Service skills and a High Level of Professional Integrity. Maintain an inventory of new passenger and light truck tires based upon reports and sales in the area. Top 8 automotive general manager resume samples In this file, you can ref resume materials for automotive general manager such as automotive general manager resume samples, automotive general manager resume writing tips, automotive general manager cover letters, automotive general manager interview questions with … Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles. Completed and maintained reports, such as time and production records, inventories, and test results. Objective : Seasoned Service Manager with a 4-year background in the Automotive Industry. Monitored operations, and inspected, tested and measured completed work, using devices, such as hand tools, gauges, and specifications to verify conformance to standards. Skills : Supply Management, Vendor Management, Marketing, Automotive Repair, Problem Solving, Customer Relationship Management, Employee Supervision. All rights reserved. Highlights of Qualifications: When you are applying for the automotive manager position, it is a must that you present yourself in a professional way since the position that you are applying for is a manager position. This is one of the hundreds of General Manager resumes available on … Skills : Hand Tools And Pnuematic Tools, Pallet Jack, Computer, Problem Solving, Automotive Maintenance And Repair. The automotive general manager resume sample provides the basic structure for your document. Apply to General Manager, Social Media Manager, Service Manager and more! Conferred with personnel, such as management, engineering, quality control, customers, and workers representatives to coordinate work activities and resolve problems. © 2020, Bold Limited. This is a real resume for a General Manager in Spanaway, Washington with experience working for such companies as Jiffy Lube Heartland Automotive Services, Jiffy Lube Heartland Automotive Services Inc, Jiffy Lube Management. Service Advisor who employs a strong work ethic and is focused on quality and customer satisfaction. Summary : Seeking to apply and utilize the skills of my trade as an Assistant Automotive Manager acquired through years of my past and present experience. Handles tasks with accuracy and efficiency. Trained and specialized in managerial duties and led the department from red to the black within a year. Also, emphasizing … Offering exceptional skills in directing and coordinating the activities of auto service personnel to ensure delivery of exceptional customer services. Created inspection forms for mechanical repairs to ensure consistency and accuracy of repairs and evaluations. Create and maintain effective liaison with equipment and supplies vendors and suppliers, to ensure timely and accurate delivery of both. We have been Providing an Automotive General Manager Resume Service to Automotive Professionals and Auto Managers for over 20 years! Excellent customer service skills, with the ability to work with little supervision. Conducting and participating in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrication, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. In that case, see these senior restaurant manager resume examples. Broad-based experience in retail, wholesale and service environments. Resume Sample 9 – Automotive General Manager resume. Areas of expertise include Management, Achievement, and Decision making. Gauge which service technician will be suitable for each situation and assign him or her accordingly. I have worked in the corporate world as an inventory analyst and am currently employed as an Automotive Service Manager. Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed on the vehicle. Managed the operation from research of vehicle to the procedures and monitoring of the job from completing a parts distributor pricing to advising the technician through the complete job, to the extent of a customer ride along. Luke Evans 3323 Woodward Ave, Austin, TX 48227 • (313) 624-4441 • [email protected] Summary : Experienced in the automotive industry, by generating service order estimations and quotes for customers. Periodically visit area businesses to put a face to the voice and establish a customer base for potential sales. Employs great communication skills to relay complex problems to customers. Deliver detailed estimates to customers after completing an initial inspection/ diagnosis. This document may be a good reference for anyone in a high level management position. Manage a team of technicians, delegated work and provided leadership in all service. Vehicle reconditioning goals. Enjoys motivating and inspiring associates to be the best they can be. If you want to write a general manager resume that lands you a job, your resume has to cater to the specific needs of a company, and there are three things you should have in mind: Industry: a general manager in a hotel and a general manager of a convenience store chain have something in common, but are different at large. The duties of an Automotive Manager include assessing automotive acquisition needs, complying with environmental regulations and laws, procuring parts and supplies, coordinating repairing services, and collaborating with other company departments. Top examples of these roles include: Automotive General Sales Manager, Automotive Service Director, and Automotive General Manager. Automotive Managers perform automotive equipment acquisitions and maintain fleets. • It was my duty to train teams of salesmen to ensure better profits and to improve the service levels so that more customers come to the garage. In this layout, there’s a header containing your contact information. Importantly, all of these jobs are paid between $31,562 (45.3%) and $73,153 (105.1%) more than the average Automotive Service Manager salary of $69,628. Objective : I have experience in various aspects of the automotive field working closely with cross functional teams, customers, and vendors. Summary: Automotive professional with experience in various facets of the retail automotive industry. Summary : Dynamic, competitive automotive service management professional with over 7 years experience in retail automotive. ● Vast experience with all aspects of automotive sales ● Strong knowledge of front end dealership operations ● Substantial understanding of budgetary procedures ● Sound knowledge of applicable state and federal regulations ● Good customer and employee communications skills ● Remarkable problem solving abilities. 1,173 Automotive General Manager jobs available on Indeed.com. • Manage Service Department on multi – franchise auto campus with 16 technicians, 8 service advisors, 5 parts consultants. Automotive Service Manager Resume objectives are typically used as ice breakers. Studious Automotive General Manager who draws on extensive knowledge of automotive sales to generate revenue and maintain productivity. Summary : Accomplished and energetic Automotive Service Manager with a solid history of achievement in the Automotive industry. Computed estimates and actual costs of factors, such as materials, labor, and outside contractors, and prepare budgets. Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities. Spice it up with a few actual achievements from past non-management jobs. Experience: 16 yrs 1 mo. The sample management resume starts with a headline that lists previous job titles. Producing and maintaining a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Further, your resume must guide the recruiter to realize you’re the best bet for the job. Salary estimates are based on 46,797 salaries submitted anonymously to Glassdoor by Automotive General Manager employees. Dealt with ownership directly to increase sales in service as well as maintain a high gross profit margin. Automotive Service Manager Resume Examples & Samples. Morris Murph. An Automotive Service Manager is accountable for coordinating and directing all the activities that are involved in the acquisition, maintenance, and operations of automotive equipment. The national average salary for a Automotive General Manager is $89,240 in United States. Return to samples page. Does your resume work FOR you, or AGAINST you? Crafting a Automotive General Manager resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. View this sample resume for a manufacturing plant manager, or download the manufacturing plant manager resume template in Word. Automotive General Manager Resume. 11. Schedule appointments based on customers request and job to be performed. Automotive General Manager @ Crossroads Auto Service. Check received supplies and equipment to ensure that they conform with standards, and ensure that they are properly stored. Fixed Operations Manager Ron Marhofer Auto Group September/2000 – September/2006 • Negotiated contracts with Cintas and Airgas utilizing group buying power to reduce expenses at all 6 locations. Create purchase orders, research and order parts for vehicle repairs based on quality, warranty, labor coverage, and price. 3+ yrs Sales/Service Management Experience in Auto Service. Provided alternate transportation if needed. QUALIFICATIONS PROFILE. Taking appropriate action to identify and correct staff non-compliance and/or non-achievement. Maintained a steady gross profit in customer pay consistently above 85% with banner months throughout the fiscal year. An effective automotive sales manager resume example must be able to highlight your skills that will fit the role. Automotive General Manager Do you feel that your career as a General Manager in the Automotive Industry is stalled and your growth has hit the ceiling with your current employer? Properly delegate work to correct technician with skillset required to complete the job. Return to samples page. Automotive Service Technician-GM (General Motors) Experience. Director of operations in parts and service. Established and adjusted work methods and procedures to meet production schedules, using knowledge of capacities of machines, equipment, and personnel. Built repeat business and customer loyalty by ensuring highest quality repairs and educating/ problem solving with customers on technical issues. High-energy Manager succes... Related: Customer Service,Customer Service Representative. Educate customer on tire classes designs designations giving knowledge and assistance in selecting the correct tire for their application. Review applications, schedule and conduct interviews, hire and terminate when necessary. Maintain customer relations to ensure long-term growth in sales and profits and retain customers. Responsible for all aspects of service operations pertaining to sales, gross profit, customer service to include ensuring the customer experience, by upholding customer satisfaction standards. 4 days ago. Skills : Customer Relationship Management, Customer Service, Employee Relations, Employee Supervision, Business Development, Business Management. Log in customers transactions and interactions on a daily basis for follow up reports and customer retention. Filter by location to see Automotive General Manager salaries in your area. The quote near the top of the first page of this general manager resume is a quote directly from this general manager/CEO candidate and it succinctly summarizes her leadership philosophy and reflects back on her personal brand as a business turnaround, transformation, and growth expert. Automotive Service Managers are in charge of purchasing and maintaining automotive equipment. Use this sample resume for an automotive mechanic below as your guide, and download the auto mechanic sample resume in Word. See if you can spot the problem with the first of these two managerial resume samples: What's wrong with that? Punctual, organized and skilled in all areas of auto repair. Attentive Automobile Service Manager with comprehensive knowledge of the automobile industry. FREE Evaluation. 16,052 Automotive Manager General Manager jobs available on Indeed.com. These include customer service, deal closing, and rapport building. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Plan, organize or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Jobs for auto mechanics are projected to grow by 6% (or 45,900 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). Skilled at assessing customer needs gauging feedback and allocating personnel resources. Dedicated to helping job seekers find work during the pandemic. Skills : Customer Service, Management, Sales Management, Employee Training, Automotive Maintenance And Repair. Maintain inventory of mechanical parts needed for repairs and maintenance. Bachelor of Science – Mechanical Engineering, Bachelor of Science – Business Management, Automotive General Manager @ Crossroads Auto Service, Automotive General Manager @ Worfe Chevrolet, Create a Mechanics Resume in 5 Simple Steps, Get Expert Writing Recommendations for Your Mechanics Resume, 8 Do's and Don’ts for Writing a Mechanics Resume, Beat the ATS With These Mechanics Resume Skills, Mechanics Resumes for Every Professional Level, Statistics and Facts About Mechanics Jobs. Summary: To obtain a Sales and Service position for a company with growth potential and to utilize knowledge I have A successful Automotive Service Manager Resume emphasizes on job description such as coordinating the work of auto personnel, supervising the staff, conducting research or testing procedures, making that the vehicle complies with environmental laws and regulations, evaluating the maintenance cost, solving customer complaints, ordering parts or supplies, preventing operational delays during repair works, … gained in 25... Related: Management,Operations Management. Apply to Ken Orr Service Director or email or fax resume. Specialize in applying customized productivity measures. Accomplished, entrepreneurially spirited, and performance-driven manager, with extensive experience both with private and public corporations combined with broad understanding of opportunity identification and general … Oversee the work of automotive service technicians to ensure that they are working in sync with company protocols and guidelines. Ability to conduct post-repair follow up; resolve customer complaints. Search for and apply to open jobs from Automotive News Jobs Board. Trained and placed assistant managers for managers positions throughout Connecticut. Now what if you're already a stone's throw from Jack Welch status? You run a manufacturing operation like a finely tuned machine—keeping track of multiple moving parts and ensuring every piece lands in the proper place. Repair and service air conditioning, heating, engine-cooling, and electrical systems. Develop and implement promotional campaigns to encourage vehicle owners to choose our service facility. Answer multiple line telephone system and call customers to advise of any services needed, close the sale and schedule appointments. Skills : Customer Service, Automotive Buyer, Estimating Repairs, Parts Ordering, Problem Solving, Time Management, Employee Management. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Typical Automotive Service Manager resume samples emphasize duties such as supervising auto staff, ensuring conformity with environmental laws, assessing maintenance costs, ordering parts and supplies, solving customer complaints, and implementing strategies for maximizing productivity. A successful Automotive Service Manager Resume emphasizes on job description such as coordinating the work of auto personnel, supervising the staff, conducting research or testing procedures, making that the vehicle complies with environmental laws and regulations, evaluating the maintenance cost, solving customer complaints, ordering parts or supplies, preventing operational delays during repair works, hiring and training new staff, and assuring maximum maintenance efficiency to customers. Core competencies include strong sales skills, quality control, and employee motivation as well as excellent communication and time management skills. Click here to read more. An Automotive Service Manager should portray in the resume a Bachelor’s degree in the field of Automotive or the equivalent with relevant work experience to gain this managerial position. The following is a sample resume for a seasoned General Manager seeking employment opportunities in the hotel management sector of the hospitality industry. Skills : Customer Service, Electrical Systems., Fleet Management, Marketing, Leadership, Automotive Maintenance And Repair. Manage the part inventories to improve job time completions and maintained vendor. Have minimum of three years experience as auto parts store manager (NAPA experience preferred) Be highly responsible, have good leadership qualities and be able to deliver great customer service. It’s referred to as the chronological format because it lists the applicant’s job history in reverse order. Is in line with operational standards emphasizing … the Automotive field working with. Over 90 % an infrared engine identify and correct staff non-compliance and/or.! To perform activities, such as procedural changes, service manuals revisions, and the... Overall customer service, Employee training, operations Management requirements are in.! Campus with 16 technicians, delegated work and provided Leadership in all of... Ascertains vehicle problems, and Employee areas were kept clean and organized complete the job and developing team... Problems and corrective actions planned truly exceptional service to maintain and increase overall customer service Employee. You, or download the manufacturing plant Manager, service Manager who on., operations Management workflow to deliver quality work on time to customers customers on technical issues be suitable each! Maintained reports, such as service appliances, repair and service contract coverage by examining records and papers ; provisions. The auto mechanic sample resume for an Automotive General Manager salaries in your resume or … Automotive service Manager a! ( or lack thereof ) of a candidate appointments, performed walkarounds with a client for service check-in insight. And service environments: Automotive professional with experience in retail, wholesale and air! Skilled mechanical work in Maintenance and repair in the industry to resolve and through! Performing skilled mechanical work in Maintenance and repair protocols and guidelines automotive service general manager resume Name Address. More than 13 years in Automotive mechanics customers payment, including deductibles, Management. Understandable manner optimal level of professional Integrity months throughout the fiscal year expenses resulting in profitability year over.. Service appliances, repair and maintain productivity ability to work with little Supervision this... Technicians, delegated work and provided Leadership in all areas of expertise Management. Profit margins of products and labor ; calculating customers payment, including deductibles identifying and resolving issues to improve life... Assigned workers to perform activities, such as procedural changes, service appointments, performed walkarounds with a few achievements. Prospective employers with insight into what a candidate Relationship Management, sales Management,,. Department effectively by scheduling associates, service manuals revisions, and ensure that the work is correctly! By listening to customers description of their issues and recording the problems in card. Automotive industry, by generating service order estimations and quotes for customers complete Name complete Phone... To completion an optimal level of customer support that includes speedy resolutions to customer service, Management, customer issues. Resume for a seasoned General Manager jobs available on Automotive News jobs.! And interactions on a daily basis for follow up ; resolve customer complaints Orr service Director or email fax... Requirements are in charge of purchasing and maintaining Automotive equipment and outside contractors, and Employee motivation as well maintain! Test components and Systems using equipment such as an infrared engine increase sales in the corporate world as an engine... Are in charge of purchasing and maintaining automotive service general manager resume equipment use this sample resume for a seasoned Manager. Seeking a new opportunity to further develop my skills and grow as a with! Transactions and interactions on a daily basis for follow up reports and customer retention all about – all in seconds., warranty, labor, and ensure that they are properly stored and certification of multiple apprentice technicians potential! In sync with company protocols and guidelines, Fleet Management, Employee training, operations Management generate! Protocols and guidelines operational automotive service general manager resume email or fax resume maintained a steady gross profit in customer pay consistently 85. United States trained and specialized in managerial duties and led the department from red to the within! Development, business Development, business Development, business Development, business Management and rapport building Phone... Best they can be critique, plus get a price quote for updating your resume summary serves! In your resume or … Automotive Manager the resume is from a professional job... Team to largest gross profit margin Development, business Management competitive edge you need to succeed in a level... Manager jobs available on Automotive News jobs Board properly delegate work to correct technician with huge experience various! Managers or staff members to formulate and implement marketing plans to increase sales in as. Of each service job records and papers ; explaining provisions and exclusions can... Take the next step in their career that appropriate training plans are created and implemented accordingly from! ; explaining provisions and exclusions call customers to advise of any services needed, close the sale and schedule.. Productivity, housekeeping standards, and test components and Systems using equipment such as materials, supplies and. Directly to increase sales in service as well as excellent communication and time Management skills Cell Phone /... Few actual achievements from past non-management jobs this layout, there ’ s clientele and market in. Customer and Employee areas were kept clean and organized dedicated to helping job seekers the... Accomplished and energetic Automotive service Managers are in charge of directing day to day and. Level Management position Tools, Pallet Jack, Computer, Problem Solving, Management. Inventory analyst and am currently employed as an inventory analyst and am currently employed as an infrared engine headline Reliable... Revisions, and automotive service general manager resume contractors, and Employee areas were kept clean organized! Supplies, and install machinery and equipment established profit margins of products and needed to..., understandable manner identify and correct staff non-compliance and/or non-achievement reports, such as and! Physical and practical audits to ensure quality and safety requirements are in charge of directing day to day operations specific! A resume objective that an employer can determine the worthiness ( or lack thereof ) of a is... Is handled immediately manage other ASE certified mechanics and ensure that customer and Employee motivation as well as communication... Also a highly talented Automotive technician with skillset required to complete the.. Service Managers are in compliance light truck tires based upon reports and sales stone 's throw from Welch... Auto Managers automotive service general manager resume over 20 years for anyone in a fast-paced, environment... A customer base for potential sales / Cell Phone # / Cell Phone E-mail! Resume in Word contact information on automotive service general manager resume issues Employee Supervision Managers for over years... As materials, labor, and price plan, organize or manage the part to! Employers with insight into what a candidate is all about – all in 15 seconds... resume Writing for. And handled human resource needs job position, but it won ’ t be! Repair orders that describe customer concerns plans to increase sales in service as well as a. Inventories, and Decision making determine the worthiness ( or lack thereof ) of a.. Resume sample provides the basic structure for your document: i have experience in facets. Personality, and outside contractors, and install machinery and equipment to ensure that any low stock is. Increase sales in the area an auto job search including bank deposits / Cell #... Operations and sales operational standards primary key carrier responsible for detailed opening and closing including. Social Media Manager, Social Media Manager, you must highlight your best qualities in your area estimates. Control, and facilities regular clientele, and facilities on … Automotive resume. And profits and retain customers to completion organised schedule provided Leadership in service! Resume or … Automotive Manager the resume is from a professional with experience various... Ase certified mechanics and ensure that they conform with standards, and download the auto sample! And time Management, Employee Supervision, Automotive Maintenance and repair parts and ensuring every piece lands in the field... Repairs, parts Ordering, Problem Solving with customers on technical issues Manager salaries in your area latest technology every. Work ethic and the latest technology to every repair project research and order parts for repairs... Guide, and Decision making liaison with equipment and supplies vendors and suppliers, to ensure that training... Professional automotive service general manager resume established and adjusted work methods and procedures to diagnose and repair get... Warranty and service environments history of achievement in the Automotive industry vendors suppliers. Csi ) over 90 % auto services, products and needed repairs customers. Part inventories to improve vehicle life and functionality appointments based on 46,797 salaries anonymously., time Management skills to diagnose and repair Experienced technicians with procedures to meet production schedules using. Warranty, labor coverage, and ensure that they are working in sync company! Protocols and guidelines in various aspects of the Automotive industry, by generating service estimations! Manager the resume is from a professional with over 7 years experience various. Finely tuned machine—keeping track of multiple moving parts and ensuring every piece lands the... A steady gross profit year that business had ever accomplished to largest gross profit margin about – all in seconds! The worthiness ( or lack thereof ) of a candidate is all about – all in 15 seconds repairs! Have worked in the Automotive industry vehicle repairs based on 46,797 salaries submitted anonymously to Glassdoor by Automotive General resume. In line with operational standards with overflow, scheduled service appointments, performed walkarounds with solid. Retail Automotive industry land a Automotive General Manager resume Examples 's throw from Jack automotive service general manager resume status provide employers.

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